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In Weber's view of a bureaucratic organization,the role of bureaucrats was to:


A) make sure the firm obeys all regulations established by the government.
B) make most of the important decisions needed to run the organization.
C) develop the rules and procedures needed to implement the decisions of top management.
D) do the actual work involved in producing the organization's goods and services.

E) None of the above
F) All of the above

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Max Weber's principles of organization were similar to those of Henri Fayol.

A) True
B) False

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According to Weber,a bureaucrat is a middle manager whose job is to implement top management's orders.

A) True
B) False

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Self-managed teams are groups of employees empowered to work with suppliers and customers to develop new products and give great service.

A) True
B) False

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While staff personnel have the authority to make policy decisions,line personnel have the authority to advise and make suggestions.

A) True
B) False

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The team specialists in a matrix organization remain part of the traditional line and staff structure.

A) True
B) False

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Workers in a matrix organization appear to have two bosses,however these team members do not actually report to more than one supervisor at a time.

A) True
B) False

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One advantage of a bureaucratic organization is that:


A) employees know what is expected of them.
B) it encourages cooperation among different departments within the organization.
C) it is very responsive to the wants and needs of customers.
D) there are very few layers of management.

E) None of the above
F) A) and D)

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The design of a bureaucratic organization assumes a well-educated workforce.

A) True
B) False

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